Refund Policy

REFUNDS

GHI Corals may, at our discretion, offer a refund for coral or equipment orders that have not been packed or shipped. Any refund that may be issued before packing or shipment may be refunded minus any payment fees paid by GHI Corals and a 40% cancel/restock fee. 

GHI Corals does not offer ANY refunds for ANY reason after the coral is packed, shipped, or if a label is created for your order. GHI Corals only offer in store credit for issues with your order as stated in our (Guarantee & Shipping Policy) page under "More"

For non-live stock orders, GHI Corals has a 10 day return policy on most equipment (excluding any and all aquariums). The buyer must pay for shipping back to us (if applicable) and if any equipment is returned due to any reason other than being defective, your refund will exclude any and all fees associated with the purchase. Additionally there are certain equipment products including but limited to chemicals, additives, or heavy products that we cannot accept as a return. Please contact us if you have any questions.